- Quick link to Dispatch Overview
- This article explains different sections of the screen
- Job strip colour coding
- Cab9 Mapping
Understanding the control screen
Cab9 presents a summary of journeys in ‘strips’. Each ‘strip’ provides the essential elements to quickly define job parameters at a glance.
From the Left and broken into columns.
- Journey Type
- Payment Method
- Booking Source
- Vehicle Type
- Notes (where they exist)
- Flight Number (where appropriate)
- From – To
Also shown are the Passenger name (with VIP) status if applied, the client name and account number and the client priority level.
The ‘due time’ and the time elapsed, or to run from/to due time.
Journey status, in this case, ‘arrived’.
Finally, the ‘pin’ icon which you can click on to show the driver current location and the ‘eyeball’ you can click on to show more booking information.
Job strips are colour coded by journey status.
- Orange – Incoming Journeys – yet to be allocated.
- Light Green – Pre Allocated, the controller has pencilled in a driver, the driver is not aware.
- Dark Green – Allocated, the driver has been informed of the journey
- Blue/Grey – driver en route to the collection
- Pink/purple – Arrived, the driver has arrived at the pickup and the client has been sent a notification
- Light Blue – In progress, the client is POB and the driver is en route to their next stop
- Dark Blue – Complete, the journey has been completed
Drivers locations are shown on the map based on their last location and updating as they move, every 30 seconds. Driver call signs are shown within the roundel. The driver map may be opened to ‘full screen’ and kept in a separate tab, or on a different monitor for situational awareness.
Driver Status colour code
- Orange – On a Break, still tracking, but unavailable for work
- Green – Empty and available to for work
- Blue – En route to a collection, or POB
Tracking a driver ‘on a job’ is simply a matter of clicking the ‘pin’ icon on the job strip.
- Here is a similar articel on Dispatching